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I received a money request or invoice but deleted the email. What should I do?
You can pay a money request or invoice even if you don't have the email:
- Log in to your PayPal account.
- Click History at the top of the page.
- Click Pay under Order status/Actions next to the transaction.
- Review the information and click Continue or Pay to complete your transaction.
If you don't have a PayPal account, you can sign up for one to complete the payment.
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What are the fees for requesting money and invoicing?There’s no fee to send an invoice or request payment. You pay a fee when a customer sends you money. See more details about PayPal fees.Will an email be sent to my buyer when I cancel a Money Request/Invoice? No. To avoid confusion, no cancellation email will be sent when you cancel a Money Request or Invoice. How do I know my money request or invoice has been paid? After your money request or invoice has been paid: We email you to let you know it has been paid. The Status of the invoice or money request changes to Paid in your transaction history. The money appears in your balance. What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted, you'll be able to log in and access the FATCA information. From your account, you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, How do I report potential fraud like unauthorised activities or fake emails to PayPal?It's extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the internet a safer place to do business. Here are some types of fraudulent activity and steps to report them: Unauthorised activity on your PayPal account If you How do I request payments or send an invoice?You have 2 options to request payments from your friends or customers, even if they don’t have a PayPal account: Send a payment request Send an invoice Here’s how to send a payment request: Go to SEND AND REQUEST. Click Request from friends or customers. Enter What is PayPal Invoicing and how does it work?PayPal Invoicing makes it simple to send professional, customized invoices. PayPal emails your customer a link to the invoice or you can supply a link in your own email. Your customer then views invoice details and securely pays with a credit card, debit card, PayPal, or PayPal Credit. Can I cancel a money request or invoice that I've already sent to someone?If you've changed your mind after sending a money request or an invoice, you can cancel it before it's paid. Here's how: Log in to your PayPal account. Click Activity at the top of the page. Click Cancel beside the transaction you want to cancel. Click Yes. A payment request will What should I do if the top-up amount doesn't show in my PayPal account?It can take up to 4 to 6 business days (or 1-2 business days for DBS/POSB bank account) for the top-up amount to appear in your PayPal account. If you've been waiting longer than this timeframe, please contact your bank to find out if there's any issue on How do I pay for a payment request or invoice on PayPal?Here's how to pay a payment request or invoice: Go to Activity. Locate the invoice or payment request, and click Send Payments. Review the information and click Send Payment Now. If you don’t have a PayPal account, you can click Pay Now button in the payment request or Questions about eBayeBay and PayPal are now separate companies. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly asked questions: How do I link my PayPal and eBay accounts? - Please note that you can Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To How do I receive payments through PayPal?You must confirm your email address first in order to start receiving payments. If someone sends you a payment, you’ll receive an email notification. You’ll need to manually accept the first payment you receive. The payments received afterwards will be automatically accepted into your account. Here are some What is PayPal.Me?PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your customers. They can simply tap on your link, type in the amount and confirm to pay. They don’t even have to know your email address or install the PayPal What should I do if I have a problem with my PayPal purchase?When you have any concern with your purchase, we recommend that you always contact the seller directly first. This is often the faster and easier way to clear a misunderstanding and resolve a small issue. If you have the following problems with your transaction, you can file a What are reserves? Why is there a reserve on my PayPal account?A reserve is a balance amount temporarily held in your PayPal account. It helps make sure that you’re able to cover potential transaction losses from chargebacks, claims or payment reversals filed by your buyers, where no other funds are available. The reserved amount will be unavailable for use I received a payment notification email, but the payment doesn't appear in my PayPal account. Why?If you’re notified that you’ve received a payment, but you don’t see it in your PayPal account, there are a number of possibilities: You may have the email address on your account, but you haven't confirmed it. You need to confirm your email address to prove that you Can I request money from someone who does not have a PayPal account? Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal if you are a merchant. How do I remove an email address from my PayPal contact list or address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Here's how to access your PayPal address book: Go to Send and Request. Click Create invoice. Under "Settings", click Address book. Click the contact you would like to
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