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Is there a fee associated with the Seller Protection Policy?
No, Seller Protection is a free service provided to our members. It reinforces PayPal's commitment to building trust and safety in our network.
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Why is my PayPal account balance negative?If a buyer's or sender's transaction is reversed for any reason – and there is no Seller Protection Policy for that transaction – the seller must reimburse PayPal for the amount of the reversed transaction, plus any associated fees incurred by PayPal. PayPal sellers are not automatically protected What's the chargeback fee charged by PayPal?PayPal charges a fee to the seller when the buyer files a chargeback with the credit card issuer. The chargeback fee is 15 SGD or the equivalent amount in the currency received. For details of the chargeback fees, please view our User Agreement. If the transaction is protected How do I access the Sandbox account associated with my REST API test credentials?Here's how: Log in to your PayPal Developer account. Click Dashboard. Click Accounts under Sandbox. Click the email address of the business account you specified in your application. Click Profile. Click Profile on the Account details page. Note: The default password is "11111111." However, you can click Change What is PayPal Seller Protection?PayPal Seller Protection is a form of protection that we provide for sellers with a PayPal Account. It is available for eligible payments made through eBay and outside of eBay which involve buyers purchasing through PayPal Accounts in any country. If your buyer files a reversal, claim or What are the fees for withdrawing funds? If you withdraw $200.00 SGD or more to your local bank, then there is no fee. If you withdraw less than $200.00 SGD, the fee is $1.00 SGD. What is the easiest way to calculate fees?One of the easiest ways to calculate PayPal fees paid for the year is to input your fee deductions into Microsoft Excel by following these steps: Download your transaction history for the year and import it into Microsoft Excel. Make sure to download your history as "Comma" or What are the fees for PayPal accounts?Opening an account There's no fee to sign up for a PayPal account. Sending payments for goods or services There’s no fee to use PayPal to purchase goods or services. Currency conversion fees may apply when you buy from overseas sellers. Receiving payments for goods or services If How do I find the fees I am being charged on my PayPal account?You can find the fees you've been charged in your transaction history. Here's how: Go to Activity. Click Detailed near the top right corner of the page. See the Fee column in your activity list. Learn more about PayPal fees in Singapore. What are the fees for requesting money and invoicing?There’s no fee to send an invoice or request payment. You pay a fee when a customer sends you money. See more details about PayPal fees.What are the PayPal fees for currency conversion?When you use PayPal to convert money into or send a payment in a different currency, you can view the conversion rate at the time of the transaction. The foreign exchange rate is determined by a financial institution, which is adjusted regularly, based on market conditions. This exchange How does PayPal Seller Protection work?If a buyer files a claim, chargeback or reversal against you, PayPal will place a temporary hold on the funds in your PayPal Account. This is done to ensure that you are aware of this and there are sufficient funds available to cover the full amount of the Why am I suspended from PayPal Seller Protection? How do I become eligible again?To ensure a safer transaction environment, we review all accounts and activities in our system regularly. On rare occasions, we may suspend some sellers' eligibility for PayPal Seller Protection if there's a higher than usual risk associated with their accounts, which may be attributed by their volume of When I refund a PayPal payment, are the transaction fees returned?When you issue a refund, we'll return part of the transaction fees to you. For full refunds, the fixed fee portion of the commercial transaction fees will be retained. For partial refunds, the pro-rata share of the fixed fee portion of the commercial transaction fee will be retained. For My payment wasn't flagged for Payment Review. Does that mean that PayPal has cleared it and it is protected?No. Payments that aren't flagged for Payment Review follow the normal Seller Protection guidelines. For full details about the eligibility requirements of PayPal Seller Protection, click Legal at the bottom of any PayPal page, then click User Agreement for PayPal Service. How do I resolve a negative balance in my PayPal account?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. In such cases, you must reimburse PayPal for the amount of the What is the 1 USD (or local currency equivalent) authorisation fee?When you add a card, or update information on the debit or credit card linked to your PayPal account, we make sure your card is still valid. We do this by temporarily holding a small amount on your card, but you will not actually be charged 1 USD Is my transaction eligible for PayPal Seller Protection? How can I check?To be eligible for PayPal Seller Protection, you must meet all the following requirements: You must have a PayPal account registered in one of the APAC countries covered under PayPal’s Seller Protection. The transaction must be paid for in a single payment from one PayPal account. The item When I use my credit card or debit card to make payments, will I get charged a cash advance fee? No. When you use your credit or debit card to make payments, you will not be charged a cash advance fee to pay for eBay items, Services, Auction Goods (non-eBay) or other Goods. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount. Does it cost money to open a PayPal account?There's no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There's also no charge to purchase items using your PayPal account. There are fees in other cases, such as receiving payments for goods and services. Learn more about
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