Loading...
Loading...
Home
  • All About PayPal
  • Payments
  • My Money
  • My Account
  • Claims and Limitations
  • Merchant
  • Products & Services
  • US Tax Information

How do I change my password and security questions?

At this time, it's not possible to change your password and security questions via the PayPal app. You can always change them by going to paypal.com

Here's how to change your password:

  1. Go to your Settings.
  2. Click the Security tab above your name.
  3. Click Update next to "Password."
  4. Confirm your current password, enter your new password twice, and click Change Password.

Here's how to change your security questions:

  1. Go to your Settings.
  2. Click the Security tab above your name.
  3. Click Update under "Security questions."
  4. From the "Security question 1" and "Security question 2" dropdown menus, select a question and type its answer.
  5. Click Save.

We recommend you change your password and security questions from time to time.

You may bypass our FAQs steps and update your password and security questions by going  to the Security page directly.


Was this article helpful?

More ways to get help

Resolution Centre
Fix transaction and account-related issues
Community Forum
Join the discussion with PayPal customers
Tax centre
Get your 1099-K and other tax info here
Business Help
Get help with using any of our PayPal products
Technical Help
Find out how PayPal works for your business
Contact Us
Contact Customer Service
How are we doing?
Take our survey
Loading...