Trusted and secure international payments for One IBC
Expanding overseas is a big step for any business, and One IBC wants to help. The global corporate services provider advises on international incorporation, accounting, banking, legal and investment matters. It is expanding its own business too, with offices in Asia, Europe and the USA, and a growing range of business services.
Enabling international customers to pay with confidence.With customers in different parts of the world, One IBC wanted a payment partner that was widely known and trusted. The services that One IBC provides can be commercially sensitive and involve the exchange of confidential information, so it needed a partner that would help build confidence in new and existing customers.
A reliable partner to help build a global business.One IBC considered many possible providers but chose to partner with PayPal because it has over 300 million users in 200 markets. As One IBC’s Operation Director Tyler Wong says, “most of our clients already have a PayPal account which makes it really convenient for them to pay us.”
Growing business through confidence and trust.One IBC now provides a payment option that is easy to use, secure and trusted around the world. As a result, its clients feel safer and more confident. Displaying the PayPal logo on its site also helps attract new business, supporting One IBC’s international growth strategy.
Read about how PayPal supports international business by providing a well-known, trusted brand and by making it simple to pay in different currencies, here.
Frequently asked questions.
If you’re having issues downloading the app, please contact the technical support of the app store on your mobile device for further assistance.
*Check out PayPal Business app if you're selling with PayPal. PayPal Business app lets you create and send invoices on the go, and keep track of your customers' transactions conveniently.
Disputes over transactions are a normal part of business. Most cases can easily be resolved through open communication. If the issue cannot be resolved, the buyer can escalate this case. However, if you can’t come to an agreement with your buyer and you need us to help you, you can also escalate your case within 20 days from the date the buyer created the original case.
To escalate your case to a claim, you can go to the Resolution Centre and click on the case, and then click Escalate to PayPal.
There are fees in other cases, such as receiving payments for goods and services. Learn more about PayPal seller fees.
For more details on all fee types, please view our User Agreement.
*Have you pre-approved any payment? Before filing a case, make sure that the payment isn't related to a subscription service or automatic payment agreement that you signed up in the past. Check your pre-approved payments now.
To report an authorised payment to us, please follow the steps below:
- Go to the Resolution Centre.  >
- Click Report a problem.  >
- Select the transaction you want to report and click Continue.  >
- Select "I want to report unauthorised activity."  >
- Follow the steps to report the transaction.
If you're unable to log in to your PayPal account, please call us.
We'll investigate your case to determine whether there has been an unauthorised transaction eligible for protection. If it's eligible, we'll return the full amount of the payment to your PayPal account. The investigation usually completes in 10 business days and we'll email you the decision. You can also track your case anytime in the Resolution Centre.
Meanwhile, please change your password and security questions to help protect your PayPal account from further unauthorised activities.