Trusted and secure international payments for One IBC

Jul 13 2020 | Andrew Munro

One IBC helps businesses expand overseas. The international provider of corporate services selected PayPal to help new and existing customers pay with confidence.
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Expanding overseas is a big step for any business, and One IBC wants to help. The global corporate services provider advises on international incorporation, accounting, banking, legal and investment matters. It is expanding its own business too, with offices in Asia, Europe and the USA, and a growing range of business services.

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Enabling international customers to pay with confidence.

With customers in different parts of the world, One IBC wanted a payment partner that was widely known and trusted. The services that One IBC provides can be commercially sensitive and involve the exchange of confidential information, so it needed a partner that would help build confidence in new and existing customers.

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A reliable partner to help build a global business.

One IBC considered many possible providers but chose to partner with PayPal because it has over 300 million users in 200 markets. As One IBC’s Operation Director Tyler Wong says, “most of our clients already have a PayPal account which makes it really convenient for them to pay us.”

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Growing business through confidence and trust.

One IBC now provides a payment option that is easy to use, secure and trusted around the world. As a result, its clients feel safer and more confident. Displaying the PayPal logo on its site also helps attract new business, supporting One IBC’s international growth strategy.
 

“We can rely on PayPal to keep information secure, which strengthens trust with both new and existing clients. Customers have told us they feel safer and more confident using our services when they see the PayPal logo and that’s an advantage that helps us attract more customers to use our services. PayPal is an integrated part of our success story and we hope our partnership will continue to strengthen in the coming years.”

Tyler Wong, Operation Director, One IBC

 
Read about how PayPal supports international business by providing a well-known, trusted brand and by making it simple to pay in different currencies, here.
 
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.

Frequently asked questions.

After filing a claim for unauthorized use of your PayPal account, please allow up to 10 business days for us to conduct an investigation. If the claim is decided in your favor, all unauthorized transactions and fees will be refunded to your account.

Here's how to check the status of your claim:
  1. Go to the Resolution Center.
  2. Select Cases being reviewed by PayPal from the "View" menu, or select Closed cases (last 15 days) if your case has recently been closed.
  3. Click Details next to the claim.
We'll never ask you to reveal your password. There are no exceptions to this policy. If anyone claiming to work for PayPal asks you for your password, do not provide it.

 PayPal Instant Update API is a feature of Express Checkout that lets customers view postage options, insurance choices and tax totals at the beginning of the checkout process.

Studies show that buyers are more likely to complete checkout when more transaction details appear sooner and when there are fewer steps in the overall process. By providing important transaction details up front, Instant Update API makes checkout faster and simpler – two factors proven to boost customer sales.

Instant Update API supports Real-Time Postage Options. This gives buyers more accurate postage options based on actual cart items and send-to addresses. The feature also supports Flat-Rate Postage Options and third-party postage and tax calculation.

To get started using Instant Update API, contact your developer/cart partner or visit PayPal Developer Central to learn more.

FATCA affects holders of accounts that are outside the United States, and it requires PayPal to collect tax documents or certifications from account holders stating whether they're U.S. persons or not. This includes, but is not limited to, business entities, and some individuals that open accounts outside the United States.

Pursuant to FATCA, PayPal also reviews existing account holder records to ensure that the account holder’s status (as a U.S. person or a non-U.S. person) is properly documented for FATCA purposes. In some cases, because of this review, PayPal may request additional documentation from the account holder. 

Situations where additional documentation may be required include:
  • If data previously collected about an account holder doesn't match the information provided in an account holder’s tax documentation/self-certification.
  • If an account holder claims, they are a non-US person but PayPal finds that US identifiers exist in the customer’s information.
Here's how you can change your business contact information displayed on the Transaction Details page:
  1. Go to Account Settings.
  2. Click Business information under "Business Profile" on the left of the page.
  3. Click Update beside "Business information."
  4. Click Edit and edit your business details, and click Save.
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.