“I lead a large and diverse team of passionate customer champions, many based at our Dublin and Dundalk sites. Our people strive to deliver effortless customer experiences and are trailblazers when it comes to developing and enhancing PayPal’s customer support solutions. As an advocate for diversity and inclusion, I was very proud to help launch PayPal’s LGBTQ+ network, PayPal Pride, and champion ‘D&I Week’ as an initiative within the organisation. I also chair PayPal’s EMEA Total Inclusion Roundtable, helping to promote diversity, inclusion, equity, and belonging throughout the region. At PayPal, we truly believe that our employees are our most important and valuable asset. When our people are financially secure, comfortable bringing their whole selves to work, and inspired by our shared mission and values, they are even more passionate and committed to the work we do.”
Annette Hickey
Vice President, Europe, Middle East and Africa, Customer Solutions