Send a refund for a purchase
You can send refunds within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services.
You can send a full or partial refund.
Your original transaction fee is credited to you. When issuing partial refunds, a portion of the fee is credited.
- Log into your PayPal account
- Click the History subtab.
- Find the purchase payment you would like to refund and click Details.
- Click the Issue Refund link.
- Enter the refund amount and click Submit.
- Confirm the amount and click Submit.
For more information, download our Website Payments Standard Integration Guide