Dispute and claim information
Please enter a question or topic.
- What if I can't resolve my dispute?
- What if a buyer does not receive an item I sent? How can I prove that I sent it?
- What is the chargeback fee?
- What are disputes and claims?
- My dispute has been resolved, can I close the dispute?
- How can I resolve a claim filed against me?
- How can I cancel a Buyer Complaint?
- Can I change my reason for filing a dispute or claim?
- How do I escalate a dispute to a claim?
- Where can I view the status of an unauthorized claim?
- When does PayPal automatically close a dispute?
- When should I escalate a dispute to a claim?
- Can I reopen a closed dispute?
- Can I appeal PayPal’s decision on my claim?