Safeguard your business with Seller Protection.

Online security is a key concern for any business. Seller Protection gives you the confidence to sell online knowing your sales are protected. We also help minimize claims and chargebacks, and prevent fraud*.

*See the full T&Cs here

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Stay protected at all times.

Seller Protection automatically applies to your eligible sales – be it apparel, electronics, travel or concert tickets, business services and more.

Sell with confidence

Enjoy peace of mind knowing your eligible transactions are protected against fraudulent claims.

Minimum risk

We protect you against unauthorized payments, reversals due to fraud and items not received claims.

Keep more of your profits

Your eligible sales are protected, saving your business from any lost revenue and time.

How Seller Protection works.


1

If a buyer files a claim, chargeback or payment reversal, we’ll place a temporary hold on the funds.

2

We’ll ask for proof of shipment or proof of delivery and fully investigate the matter.

3

The funds will be made available to you once we have confirmed that your transaction is eligible for Seller Protection.

What’s covered?

  • Fraudulent claims on any eligible product delivery
  • Email payments and other online services like software development, web design and more
  • Travel and ticketing services
  • Consulting services
  • Tangible goods such as apparel, toys, electronics
See User Agreement for full details.

Frequently asked questions.

  1. For tangible items: marked by PayPal as eligible or partially eligible for PayPal Seller Protection on your Account “Transaction Details” page. If it is marked eligible, protection for both Unauthorized Transaction and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply; or

  2. For intangible or virtual items or services: marked by PayPal as eligible for PayPal Seller Protection on your Account “Transaction Details” page. If it is marked partially eligible, protection for only Unauthorized Transaction will apply.

See User Agreement for full eligibility details

Start selling with peace of mind.

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