Getting Started with Your PayPal Business Account

Jul 01 2019 | PayPal editorial team

Setting up for online payment and invoicing solutions to grow your business. 
So you’ve got an online business, it’s growing and you’re looking to set up a secure, simple payment processing system for your customers with PayPal. Well, we’re here to help. With this article, we’ll guide you step-by-step through the process of signing up for a PayPal Business Account, finding the right payment solution – as well as showing you how online payments workand why PayPal is better for your business.  

How to Sign Up 
Signing up for a PayPal Business Account is easy and we’ve broken down the steps here to guide you through the process.  

STEP 1: Select your business type 
Whether you’re running a webstore, small business or a large shipping company, we want to know your business type so we can find the right payment solution for your needs 

STEP 2: Tell us more about your business 
Tell us more about what business category and sub-category you’re in, your TIN numberwhere and when it was established, and don’t forget to add in your contact information.

STEP 3: Tell us about your finances 
We need to know more about your finances to better understand your requirements and recommend the best payment solution for your needs.

Which Solution to Use

Now that you’ve signed up for your account, it’s time to choose a product that’ll work for you. Here’s a list of solutions we offer and how they can help you grow your business.

Website Payments Standard (WPS) 

Great for those with a website looking for an easy way for their customers to pay. Just copy and paste our HTML code to your website to add our buttons and let your customers pay with just a few clicks.   

More about Website Payments Standard

Express Checkout 

If you already have an existing website with a shopping cart, Express Checkout streamlines the payment process to make it even faster for your customers to add items to their basket and purchaseLess time paying = more time shopping!  

More about Express Checkout  

Online Invoicing

For those without a website or simply looking for invoices to track and manage payments, you can create customizable, professional invoices with PayPal. Simply pick a template, add the necessary details and send.

More about Online Invoicing


If you primarily do business using social media/off-site, you can now send a unique link to your customers to get paid even faster. Just add in the amount with the currency of your choice and send it to your customers to get paid.  

More about PayPal.Me

Email Payments 

If your business is conducted via email, you can also send an email payment request to your customersSend a request and your customers will receive an email notification immediately. They can then pay with their PayPal account or using their credit/debit card.  

More about Email Payments

You don’t just have to choose one payment solution, and can always add on other features as your business grows. Pick and choose as many solutions as you need to help your business run more smoothly and, most importantly, sell more! 

How Online Payments Work 

Here’s a quick breakdown of what happens after you send your customer a payment request.  

Deal Made 
After you and your customer reach an agreement, send them a payment request using an invoice, email or your PayPal.Me link with the agreed amount. 

Customer Pays You 
Your customer will receive a notification to log in to their PayPal account to pay you directly.  

Payment is Processed 
Once your customer has authorized payment, we process the transaction on our encrypted network to ensure increased security for your financial details. 

You Get Paid 
Once the payment has been processed, we’ll notify you and transfer the money to your PayPal account instantly

Why PayPal? 
We know your customers are always looking for a faster and safer way to shop online. With PayPal, you’re not only getting the best selection of payment options as a business owner, but the assurance of a brand your customers can trust.  

The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision.

Frequently asked questions.

All PayPal accounts allow you to send and receive payments.

  • Personal: Recommended for individuals who shop and pay online, or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges; for casual sellers or non-businesses who wish to get paid online, and who also make online purchases.
  • Business: Recommended for merchants who operate under a company/group name. It offers additional features such as allowing up to 200 employees limited access to your account and customer service email alias for customer issues to be routed for faster follow-ups.

For complete information on PayPal transaction fees, please see the fees section of our User Agreement or click Fees at the bottom of any PayPal webpage.

We support crowdfunding by offering a more convenient and secure way to accept payments, helping you make your idea a reality.

We do all the following to help you have a successful campaign:
  • Engage you early in the process.  
  • Provide you with upfront guidelines and expectations. 
  • Offer a flexible, safer, and more secure payment option.
  • Keep fees low.


Related FAQs

What crowdfunding campaigns does PayPal support in the Philippines?

What crowdfunding campaigns does PayPal NOT support?

What information will you need about my crowdfunding campaign in the Philippines?

What is Preselling?

I'm a developer and want to create a crowdfunding campaign platform, where do I get started?

If you changed your mind on a purchase or made a mistake you can cancel the payment or ask your seller or merchant for a refund. If you’re unhappy with your purchase or you haven’t received it, you can also communicate directly with your seller in our Resolution Center.

How and when your money is refunded depends on how you made the original payment: 

What you paid withWhere your refund goesWhen you'll get it
Credit card (including PayPal Credit)Credit cardUp to 30 days

If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
Bank accountPayPal balance3 to 5 business days

You can spend the money in your balance or withdraw money from your PayPal balance to your bank account.
Your PayPal balancePayPal balanceSame day as the refund was issued
PayPal balance and credit cardThe amount you paid with your card is refunded to your card, and the remaining amount is sent to your PayPal balance.Card: Up to 30 days

PayPal balance: Same day as the refund was issued
Debit cardDebit cardUp to 30 days

If the refund can't be applied to your debit card, it will be sent to your PayPal balance.

You can check the status of your refund at any time, by logging into your account.

Here’s what those statuses mean:

Refund statusWhat it means
Pending:Your refund has been issued, but the bank is still processing it. It usually takes 3 to 5 business days for the money to arrive.
Refunded or partially refunded:Your refund is complete. The money should be back in your PayPal balance or on your credit or debit card.
Temporary hold:Your refund was sent before your original payment cleared your bank. This usually takes 3 to 5 business days to process and the refund will be credited to your PayPal balance once complete.
Completed:Your refund has been sent and completed on the seller or recipient's side. You still may not see the payment in your PayPal available balance. It may take an additional 3 to 5 business days to process, even if it's marked as Completed.
U.S. merchants can go to to determine if they meet the federal threshold of a dealer in precious jewels, metals, or stones. U.S. merchants that meet this threshold must receive prior approval from PayPal. All merchants outside the U.S. engaged in this type of business should contact PayPal for approval.

Merchants must provide proof of registration with the applicable country-specific regulatory body, proof of internal anti-money laundering policies and procedures, and evidence of other controls. Merchants can inquire about approval in accordance with this policy by sending contact information, business URL, and a brief business summary. For more information please contact us by clicking Help & Contact at the bottom of any PayPal page.