Help Center - Personal Account
  • Home
  • Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

What is the inactivity fee?

PayPal has introduced an inactivity fee in certain countries to maintain inactive accounts. The inactivity fee isn’t charged in the US.

Notifications to inactive accounts began on September 15, 2023. To avoid the fee, do any of the following before October 19, 2023:

  • Log in to your account
  • Pay with PayPal
  • Send money to friends or family using your PayPal account
  • Withdraw money from your PayPal account
  • Donate to a charity using PayPal 

This fee will only impact eligible accounts that haven't been active within the past 12 months. The fee will be the lesser of the account balance or €10 EUR (or its equivalent in another currency). Accounts with a zero balance won’t be impacted and this won’t result in any negative balance.

If an account remains inactive and no longer has a positive balance, PayPal may close the account in accordance with the PayPal User Agreement section “Closing your PayPal Account”.

More ways we can help

We’ll use cookies to improve and customize your experience if you continue to browse. Is it OK if we also use cookies to show you personalized ads? Learn more and manage your cookies