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What is the inactivity fee?

PayPal has introduced an inactivity fee in certain countries to maintain inactive accounts. The inactivity fee isn’t charged in the US.

In Germany/Austria/Italy/Greece/Hungary/Poland, only business accounts are impacted by the inactivity fee; not personal accounts.

Notifications to inactive accounts began on September 15, 2023. To avoid the fee, do any of the following before October 19, 2023:

  • Log in to your account
  • Pay with PayPal
  • Send money to friends or family using your PayPal account
  • Withdraw money from your PayPal account
  • Donate to a charity using PayPal 

This fee will only impact eligible accounts that haven't been active within the past 12 months. The fee will be the lesser of the account balance or €10 EUR (or its equivalent in another currency). Accounts with a zero balance won’t be impacted and this won’t result in any negative balance.

If an account remains inactive and no longer has a positive balance, PayPal may close the account in accordance with the PayPal User Agreement section "Closing your PayPal Account".

Note: Personal accounts registered in Germany/Austria/Italy/Greece/Hungary/Poland are excluded from the inactivity fee assessment for 2023.

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