What does a Status of Unclaimed mean?

An unclaimed payment is a payment that your recipient hasn’t accepted yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

To find out why your payment is unclaimed, contact the person you sent money to. After 30 days, an unclaimed payment is automatically canceled and the money is returned to you.