Whether you're a buyer or a seller, we'll keep your financial information secure so you can shop, send money or receive payments with peace of mind.
If something you've bought doesn't arrive or match the seller's description, PayPal's Buyer Protection covers the full amount of the item and return shipping costs as long as eligibility requirements are met.
If you've been sent an unauthorized payment (e.g. from a hacked account) or a buyer claims they didn't recieve their item, PayPal's Seller Protection covers the full amount of payment on all eligible transactions.
When it comes to your financial information, keeping it safe is our priority. We make sure everything is securely encrypted and never shared to protect you from phishing when you shop with PayPal.
When it comes to fraud, we stay one step ahead to make sure every transaction is monitored and analyzed within seconds to identify and protect your business from fraud before it even happens.
When you link your card details to your account, we always keep your login and financial details secure so you can shop with peace of mind.
We have the tools to help you resolve a chargeback, whether it's related to an unauthorized transaction or a buyer who didn't receive their item.
We are always monitoring every account and transaction 24/7 to make sure you are safe from fraud, email phishing and identity theft.
We've invested millions to build and evolve our best-in-class behavioural risk management system to let you buy and sell with confidence.