Send a refund for a purchase

You can send refunds within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services.

It's flexible

You can send a full or partial refund.

It's affordable

Your original transaction fee is credited to you. When issuing partial refunds, a portion of the fee is credited.

It’s easy.

  • Log into your PayPal account
  • Click the History subtab.
  • Find the purchase payment you would like to refund and click Details.
  • Click the Issue Refund link.
  • Enter the refund amount and click Submit.
  • Confirm the amount and click Submit.

For more information, download our Website Payments Standard Integration Guide