What is the Message Center?
The Message Center is a secure mailbox inside your PayPal account where you can correspond with us. Whenever you have a new message from us, we'll send a prompt to your email account advising you to check your Message Center. When you reply to us through the Message Center, you’ll be able to upload files if needed.
You can view your Message Center by logging into your PayPal account on a web browser or on the PayPal mobile app.