• Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

Why did I get API error code 13122?

PayPal returned API error code 13122 - Transaction refused - Transaction violates PayPal User Agreement.

A transaction was refused and can't be completed because it violates the PayPal User Agreement.

Contact PayPal Customer Service to determine what part of the User Agreement is in question.

You must provide the same log file, because PayPal needs those details to investigate the error.

Note: See the Developer Portal for a complete list of NVP/SOAP API error codes.

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