Policy Updates

 

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Policy Updates

 

This page informs users in advance of important changes to the PayPal service, its User Agreement, or other policies. This page displays policy updates with future effective dates. Go to “Past Policy Updates” for previous policy updates.

 

Notice of Amendment to PayPal Hosted Solution and eTerminal Agreement

Issued: 04 April, 2016

Effective Date: 09 June, 2016
 

Please read this document.

We’re making changes to the PayPal Hosted Solution and eTerminal Agreement. We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

You can find the amended PayPal Hosted Solution and eTerminal Agreement below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages. 

You do not need to do anything to accept the changes as they will automatically come into effect on the above date. Should you decide you do not wish to accept them you can notify us before the above date to close your account (https://www.paypal.com/fr/cgi-bin/?&cmd=_close-account) immediately or to terminate the PayPal Hosted Solution and eTerminal Agreement without incurring any additional charges.

 

Important information about the amendment in general:

We are introducing “Interchange Plus”, a new fee structure for receiving credit and debit card payments using PayPal Hosted Solution and Virtual Terminal. This is as a result of the introduction of the new European Interchange Fee Regulation and will take effect on a date falling on or after 9 June 2016.

If you are charged under the Interchange Plus fee structure, our fees will vary based on the type of card used and where the card originates and you may experience a slight delay in the settlement of your credit and debit card funds. Fees for standard PayPal payments that you receive will not change.

Your current fee structure will now be known as the “Blended Pricing” fee structure. You will soon be able to log in to your account to either re-confirm your current, blended, fee structure or to opt for the new Interchange Plus fee structure. We will send you a further communication with details of how to do this in April.

 

1. Fees

We are replacing Clause 2 with text that introduces the Interchange Plus and Blended Pricing fee structures and clarifies the existing fees. New clauses 2.1 to 2.9 read as follows (with the text of existing clauses 2.4 moving to new clauses 2.10):

2. Fees

2.1 How fees are paid. You agree to pay the fees in this Agreement as they become due without set-off or deduction. You authorise PayPal to (and PayPal may) collect Monthly Fees first from any available Balance in your Account and then also from the funding source(s) registered for your Account, and you authorise PayPal to (and PayPal may) collect fees for receiving payments from the payments you receive before those funds are credited to your account. If PayPal is unable to collect a past due fee from your Account and its funding source(s), we may take action against you as provided in the User Agreement for unpaid fees. 

Except as further provided in this Agreement, you agree to pay the fees set out in the User Agreement.

Fees will be charged in the currency of the payment received.

See the Glossary at clause 2.6 for further reference.

 

2.2 Monthly Fees

Product

Monthly Fee

PayPal Hosted Solution

EUR 25.00

Virtual Terminal only

EUR 20.00

 

2.3 Transaction Fees for Standard PayPal Payments

If you receive the payment:

the PayPal Standard Rate fee is:

the PayPal Merchant Rate is as follows:

where the aggregate monetary amount of payments received in your PayPal Account in the previous calendar month is:

the PayPal Merchant Rate fee (subject to the further terms and conditions in this section 2.8) is:

as a Standard PayPal Payment

3.4% + Fixed Fee

EUR 0.00 –
EUR 2,500.00

3.4% + Fixed Fee

EUR 2,500.01 –EUR 10,000.00

2.0% + Fixed Fee

EUR 10,000.01 – EUR 50,000.00

1.8% + Fixed Fee

EUR 50,000.01 –EUR 100,000.00

1.6% + Fixed Fee

Above EUR 100,000.00

1.4% + Fixed Fee

 

2.4 Transaction Fees for Card Payments under the Blended Pricing Fee Structure

If you receive a payment:

the PayPal Standard Rate fee is:

the PayPal Merchant Rate is as follows:

where the aggregate monetary amount of payments received in your PayPal Account in the previous calendar month is:

the PayPal Merchant Rate fee (subject to the further terms and conditions in this section 2.8) is:

with PayPal Hosted Solution is:

with eTerminal is:

with PayPal Hosted Solution is:

with eTerminal is:

from a card using the Online Card Payment Services

2.3%
+ Fixed Fee

3.4%
+ Fixed Fee

EUR 0.00 –
EUR 2,500.00

2.3%
+ Fixed Fee

3.4%
+ Fixed Fee

EUR 2,500.01 –EUR 10,000.00

1.8%
+ Fixed Fee

2.0%
+ Fixed Fee

EUR 10,000.01 – EUR 50,000.00

1.7%
+ Fixed Fee

1.8%
+ Fixed Fee

EUR 50,000.01 –EUR 100,000.00

1.6%
+ Fixed Fee

1.6% + Fixed Fee

Above EUR 100,000.00

1.4%
+ Fixed Fee

1.4% +Fixed Fee

 

2.5 Transaction Fees for Card Payments under the Interchange Plus Fee Structure

If you receive a payment:

the PayPal Merchant Rate is as follows:

where the aggregate monetary amount of payments received in your PayPal Account in the previous calendar month is:

the PayPal Merchant Rate fee (subject to the further terms and conditions in this section 2.8):

with PayPal Hosted Solution:

with eTerminal:

for Visa, MasterCard and Cartes Bancaires cards is:

for Cofidis, Cetelem and Cofinoga cards is:

for Visa, MasterCard and Cartes Bancaires cards is:

for Cofidis, Cetelem and Cofinoga cards is:

from a card using the Online Card Payment Services

EUR 0.00 –
EUR 2,500.00

Interchange Fee
(approximately ranges from 0.20% to 2.00%)
+ 2.1%
+ Fixed Fee

3.4%
+ Fixed Fee

Interchange Fee
+ 3.2%
+ Fixed Fee

3.4%
+ Fixed Fee

EUR 2,500.01 –EUR 10,000.00

Interchange Fee
+ 1.6%
+ Fixed Fee

Interchange Fee
+ 1.8%
+ Fixed Fee

EUR 10,000.01 – EUR 50,000.00

Interchange Fee
+ 1.5%
+ Fixed Fee

Interchange Fee + 1.6%
+ Fixed Fee

EUR 50,000.01 –EUR 100,000.00

Interchange Fee
+ 1.4%
+ Fixed Fee

Interchange Fee
+ 1.4%
+ Fixed Fee

Above EUR 100,000.00

Interchange Fee
+ 1.2%
+ Fixed Fee

Interchange Fee
+ 1.2%
+ Fixed Fee

 

If you receive a payment:

the PayPal Standard Rate fee:

with PayPal Hosted Solution:

with eTerminal:

for Visa, MasterCard and Cartes Bancaires cards is:

for Cofidis, Cetelem and Cofinoga cards is:

for Visa, MasterCard and Cartes Bancaires cards is:

for Cofidis, Cetelem and Cofinoga cards is:

from a card using the Online Card Payment Services

Interchange Fee
(approximately ranges from 0.20% to 2.00%)
+ 2.1%
+ Fixed Fee

3.4%
+ Fixed Fee

Interchange Fee
+ 3.2%
+ Fixed Fee

3.4%
+ Fixed Fee

 

2.6 Glossary

a. Interchange Fees are set by Visa, MasterCard and Cartes Bancaires. They approximately range from 0.20% to 2.00% and vary for different types of cards (for example by categories and brand). PayPal shall always charge you the Interchange Fee as set by Visa, MasterCard and Cartes Bancaires and as passed on by its Acquirer. Single Interchange fees may change from time to time. For more information on Interchange Fees, please see MasterCard’s, Visa’s and Cartes Bancaires’s website as well as our simplified overview.

b. Percentage-based fees (such as 3.4%) refer to an amount equal to that percentage of the payment amount.

c. Fixed Fees are based on the currency received, as follows:
 

Argentine Peso:

2.00 ARS

New Zealand Dollar:

$0.45 NZD

Australian Dollar:

$0.30 AUD

Norwegian Krone:

2.80 NOK

Brazilian Real:

0.60 BRL

Philippine Peso:

15.00 PHP

Canadian Dollar:

$0.30 CAD

Polish Zloty:

1.35 PLN

Czech Koruna:

10.00 CZK

Russian Ruble

10.00 RUB

Euro:

€0.25 EUR

Singapore Dollar:

0.50 SGD

Danish Kroner:

2.60 DKK

Swedish Krone:

3.25 SEK

Hong Kong Dollar:

$2.35 HKD

Swiss Franc:

0.55 CHF

Hungarian Forint:

90 HUF

Taiwan New Dollar:

10.00 TWD

Israeli New Shekel:

1.20 ILS

Thai Baht:

11.00 THB

Japanese Yen:

¥40 JPY

Turkish Lira:

0.45 TRY

Malaysian Ringgit:

2 MYR

UK Pounds Sterling:

£0.20 GBP

Mexican Peso:

4.00 MXN

US Dollar:

$0.30 USD

 

2.7 Blended Pricing or Interchange Plus Transaction Fees?

When you receive card payments using any of our Online Card Payment Services via Hosted Solution or Virtual Terminal:

  1. the Blended Pricing fee structure shall apply until PayPal implements the Interchange Plus fee structure (which shall be by further notice of the same published by PayPal on a date falling on or after 9 June 2016 on the Policy Updates page accessible via the Legal footer on most PayPal site pages) (“Interchange Plus Launch”);
  2.  you may choose the fee structure applicable to you on or after Interchange Plus Launch, by the methods or procedures that PayPal may make available to you before and after Interchange Plus Launch. If you do not make an election, you will stay on your previous fee structure.

You may choose your fee structure for future transactions only, not for past transactions.


2.8 Merchant Rate

Merchant Rate applies only to Accounts with Merchant Rate status. Merchant Rate status is subject to eligibility, application and approval by PayPal. PayPal may evaluate applications on a case-by-case basis, including, without limitation, on the following criteria: qualifying monthly sales volume, size of average shopping cart and an Account in good standing.

 

2.9 Additional Transaction Fee for receiving Cross Border Payments

When you receive a Cross Border payment you agree to pay an additional percentage-based Cross Border Fee as set out in the table below (depending on the sender’s country).

 Sender’s country

Aggregate monetary amount of Commercial Transaction payments received via PayPal in the previous calendar month:

 

EUR 0.00 – EUR 2,500.00

EUR 2,500.01 – EUR 10,000.00

EUR 10,000.01 – EUR 50,000.00

EUR 50,000.01 –EUR 100,000.00

Above
EUR 100,000.00

Northern Europe*

0.4%

1.3%

1.3%

1.2%

0.9%

Europe I** / US / Canada

0.5%

1.4%

1.4%

1.3%

1.0%

Europe II***

1.3%

2.2%

2.2%

2.1%

1.8%

Rest of World

1.8%

2.7%

2.7%

2.6%

2.3%

* Aland Islands, Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway, Sweden.

** Austria, Belgium, Channel Islands, Cyprus, Estonia, France (including French Guiana, Guadeloupe, Martinique, Reunion and Mayotte), Germany , Gibraltar, Greece, Ireland, Isle of Man, Italy , Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain, United Kingdom, Vatican City State.

*** Andorra, Albania, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Poland, Romania, Russian Federation, Serbia, Switzerland, Turkey, Ukraine.

This fee does not apply to:

  • Cross Border Euro or Swedish Krona payments made (i) between Accounts registered in ; or (ii) by cards from the European Union or EEA do not incur this additional fee.
  • payments received from cards using the Online Card Payment Services under the Interchange Plus fee structure.

 

2.10 Monthly Reports on Transaction Costs. PayPal shall make available monthly reports on transaction costs (inclusive of interchange fees) for card transactions which you process with PayPal Hosted Solution and eTerminal. These reports will be downloadable from your PayPal account. The reports do not include any Standard PayPal Payments.

 

2. Settlement of Card Payments

We are adding a new clause 3 to outline how card payments charged for under the Interchange Plus fee structure will be settled. All subsequent clauses in the PayPal Hosted Solution and eTerminal Agreement will be renumbered.  The new clause 3 reads as follows:

3. Settlement of Card Payments within the Interchange Plus Fee Structure

You agree that, when PayPal receives a card payment for you, PayPal may hold those funds in your Reserve Account and you are thereby giving a Payment Order that instructs PayPal to pay those funds to your Payment Account only on the Business Day on which PayPal receives the information about the interchange fee applicable to the card payment, at which time the funds will then be made available to you in your Payment Account. While the funds are held in your Reserve Account, the transaction will appear to you as “Pending” in your Account details. PayPal does not consider that the proceeds of the card payment in your Reserve Account are at your disposal until PayPal has received the information on the applicable interchange fee from our Processor (which can be within the next Business Day following the day on which the card payment was initiated by the card holder).

 

3. Parity among payment methods

We are removing clause 1.3 about parity among payment methods.

 

4. Definitions

We are amending existing clause 9 (Definitions) (which becomes new clause 10) by adding a definition for Standard PayPal Payments. The new definitions read as follows:

Standard PayPal Payments: All Payments which you receive from another PayPal account or payments via PayPal’s Account Optional Service.