How can we help?

New PSD2 Regulations change the way you log in with PayPal. If your mobile number isn’t up to date access will be disrupted. Please check your Profile now.

Resolution Center

Resolve transaction or account issues

Ask the Community

Find answers or join the conversation

Message Center

Send, receive, and view your PayPal messages

Personal Help
Business Help
Technical Help

Common Questions

How do I know if an email is from PayPal and how do I report a spoof email?
About PayPal Pools
I forgot my PayPal password. How do I reset it?
How do I change my password and security questions?
How do I add a credit card to my PayPal account?
How do I view or edit my account information?
How do I issue a refund?
How do I send money?
What are the fees for PayPal accounts?
How can I make a formal complaint to PayPal?

Get customized help with your account and access your message center.