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Policy Updates

 

Notice of Amendment to PayPal Legal Agreements

Issued: Sept 11, 2018 (for Effective Dates see each individual agreement below)

 

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal. 

We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

You do not need to do anything to accept the changes as they will automatically come into effect on the Effective Dates shown below. Should you decide you do not wish to accept them you can notify us before the above date to close your account (https://www.paypal.com/lu/cgi-bin/?&cmd=_close-account) immediately without incurring any additional charges.

 

Please review the current Legal Agreements in effect
 


Notice of amendment to the PayPal User Agreement.

Effective Date: Sept 11, 2018

 

You can find the amended PayPal User Agreement below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

Sections of the PayPal User Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

    Section

    Amendment

    Section 4.6 (Refused Transactions)

    This section is amended to clarify how PayPal will return any refunded or denied payments to you. 

    Section 8.2 (Currency Conversion)

    This section is amended to clarify what happens when your transaction involves a currency conversion.

    Section A3.1 (Currency Conversion)

    This section is amended in line with the amendments to section 8.2.

    ; and
  • correct minor typographical errors.

 

Notice of amendment to the PayPal User Agreement.

Effective Date: Sept 11, 2018

 

You can find the amended PayPal User Agreement below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Funding Sources

We have amended section 3.1 (Linking your Funding Source) to clarify what we may do and what you may do if the information about your Funding Source changes (for instance, if your credit card expires).  Section 3.1 now reads as follows (with amendments underlined):

3.1 Linking your Funding Source. You can link or unlink a debit card, a credit card, a pre-paid card (in certain cases), a bank account and/or PayPal Credit as a Funding Source for your Account.   Please keep your Funding Source information current (i.e. credit card number and expiration date).  If this information changes, we may update it at our sole discretion without any action on your part, according to information provided by your bank or card issuer and third parties (including but not limited to our financial services partners and the card networks).  If you do not want us to update your Funding Source information, you may contact your bank or card issuer to request this or remove the Funding Source in your Account Profile. If we update your Funding Source information, we may retain any preference setting attached to it.

You may choose to confirm your card or bank account, so that we can verify that the card or bank account is valid and that you are its owner.  We may allow you to do this by following the Link and Confirm Card process (for cards) or the Bank Confirmation process (for bank accounts) or other processes which we may notify to you or which we may publish from time to time.”

2. Errors

Section 12.6 (Errors) has been amended to clarify for the avoidance of doubt what happens when there is an error in your Account.  Section 12.6 now reads as follows (with amendments underlined):

“12.6 Errors. If we discover a processing error, we will rectify the error.

If the error resulted in you receiving less money than you were entitled to, PayPal will credit your Account for the difference. If the error results in you receiving more money than you were entitled to, PayPal may debit the extra funds from your Account. If a payment was made to your Funding Source by way of mistake, PayPal may correct the mistake by debiting or crediting (as the case may be) your appropriate Funding Source(s). If the error resulted in our not completing a transaction on time or in the correct amount, we will be liable to refund any amount as a result of carrying out a defective or non-executed payment transaction and for your losses or damages directly and reasonably foreseeably caused by this failure, unless:

a. through no fault of ours, you did not have enough available funds to complete the transaction,

b. our system was not working properly and you knew about the breakdown when you started the transaction, or

c. circumstances beyond our control (such as fire or flood or loss of Internet connection) prevented the transaction, despite our reasonable precautions.

Notwithstanding any other term of this Agreement, PayPal is not liable for the non-execution or defective execution of a payment transaction (whether initiated by yourself or anyone else) if you have failed to notify PayPal about the issue without undue delay after becoming aware of the issue and in any event within 13 months after the debit date of the payment transaction.”

3. Currency Conversion

Section 8.2 (Currency Conversion) has been amended further to clarify what happens when you opt out of a currency conversion by PayPal before you complete your payment during checkout.  The relevant part of section 8.2 now reads as follows (presented in context with the clause heading, with added wording underlined):

“8.2 Currency Conversion.

Depending on the country you reside in and the type of Funding Source used for your payment, you may opt out of a currency conversion by PayPal before you complete your payment during checkout, in which case PayPal has no liability to you for your use of other currency conversion options.

…”

4. Fees – Personal Transaction payments

We are pleased to announce that:

  • you won’t be charged any fees (except in respect of Currency Conversion) to send a Domestic Personal Transaction payment (i.e. a Personal Transaction payment to another User with their registered address in the same country);
  • you won’t be charged any fees (except in respect of Currency Conversion) to send a Cross Border Personal Transaction payment in Euro or Swedish Krona to another User with their registered address in the European Economic Area; and
  • you will no longer be charged the Additional Personal Transaction payment Fee for Cross Border Personal Transaction payments.   

Section A1 of Schedule 1 now reads as follows (with amendments underlined):

 

A1. Personal Transaction payment Fees

Note that the sender pays the Fee. Please see A4.2.3 of this Schedule 1 for more information.

The Personal Transaction Fee will be shown at the time of payment.

Where there is stated to be a percentage-based Fee and/or Fixed Fee component, please refer to A4.5, A4.6 or A4.7 of this Schedule 1 for more details.

A1.1 Domestic Personal Transaction payment Fees

Activity

Fee

Sending  a Domestic Personal Transaction payment

Free (when no currency conversion is involved)

A1.2 Cross Border Personal Transaction payments

A1.2.1 Cross Border Personal Transaction payments sent to the EEA in Euro or Swedish Krona

Activity

Fee.

Sending  a Cross Border Personal Transaction payment to the EEA in Euro or Swedish Krona

Free (when no currency conversion is involved)

A1.2.2 Other Cross Border Personal Transaction payments

To determine the Fee for a Cross Border Personal Transaction payment sent to a User in a specific country, please follow the steps below.

Step 1. Find the country in which the recipient’s registered address is located. See A4.4 of the Schedule 1 for further reference. Ask the recipient if you are not sure (second column).
Step 2. Find the applicable Personal Transaction payment Fee (third column).

Activity

Country of recipient’s Account

Personal Transaction payment Fee

 

^^

Sending a Cross Border Personal Transaction payment

US, Canada, Northern Europe, Europe I, Europe II

 

1.99 EUR

Any other country^

3.99 EUR

^Subject to service availability for the recipient registered in the given country.

 ^^See A4.7 of this Schedule 1 below..”

5. Fees – Charity Pricing

We are increasing the Charity Fixed Fee at section A3.9.1 (Charity Fixed Fee) in Schedule 1 for receiving payments in Brazilian Real (where available) from 0.40 Brazilian Real to 0.60 Brazilian Real.  We have amended the relevant part of section A3.9.1 (Charity Fixed Fee) in Schedule 1 as follows with amended text underlined:

“A3.9.1 Charity Fixed Fee

Depending on the payment currency received:

Brazilian Real:

0.60 BRL

…”

6. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Notice of amendment to the PayPal User Agreement.
Effective Date: November 13, 2018

1. Local payment methods (LPMs)

The opening paragraph of Section 5 of the PayPal User Agreement has been amended to clarify how further terms of use apply to merchants when they integrate into their online checkout/platform any functionality intended to enable a customer without an Account to send a payment to the merchant’s Account (for instance, using alternative local payment methods). This includes the PayPal Local Payment Methods Agreement.  The opening paragraph of Section 5 now reads as follows:

5. Receiving Money

PayPal may allow anybody (with or without a PayPal Account) to initiate a payment resulting in the issuance or transfer of E-money to your Account. By integrating into your online checkout/platform any functionality intended to enable a payer without an Account to send a payment to your Account, you agree to all further terms of use of that functionality which PayPal will make available to you on any page on the PayPal or Braintree website (including any page for developers and our Legal Agreements page) or online platform.  Such further terms include the PayPal Local Payment Methods Agreement.”