Is PayPal closing Money Pools?

We’re consistently evolving our customer experience to provide more convenient and flexible ways for you to pay and get paid whether online, in app, or in store.

On September 30, 2021, we'll no longer offer the ability to create new Money Pools and progressively shut down the service. This action will allow us to sharpen our focus on more specialized money raising services.
 

What are the timelines for closing Money Pools?

On July 29, 2021, we’ll apply a 30-day maximum expiration date on all new Money Pools.

On September 30, 2021, we’ll remove the ability to create new Money Pools and apply a 30-day maximum expiration date on all existing Money Pools. 

On November 8, 2021, we’ll remove Money Pools from our mobile app and website and begin transferring outstanding balances to your balance with PayPal.

On November 15, 2021, we’ll complete the balance transfer process and let you know we've transferred your money. 
 

What will happen to my existing Money Pool?

On September 30, 2021, we'll apply a 30-day maximum expiration date to all open Money Pools. This means the latest possible expiration date for a Money Pool is October 30, 2021.

You can use your Money Pool to collect money until its expiration date. You can also manually withdraw money until we disable the service on November 8, 2021. We'll then automatically transfer any money remaining in your Money Pool to your balance with PayPal.


What will happen to my existing Money Pool balance?

On November 8, 2021, we’ll automatically transfer any money remaining in your Money Pool to your balance with PayPal.

This automatic transfer may take several days to complete. If you need money by or before November 8, 2021, please withdraw it manually.
 

My PayPal account is limited/closed. How can I transfer my Money Pool balance?

If your account is limited or closed, we’ll use one of our PayPal services to transfer your money. You’ll receive an email from us with instructions on how to claim your money.


Can I create new a Money Pool?

You can create a new Money Pool until September 30, 2021.

Beginning July 29, 2021 any Money Pool you create will have a 30-day maximum expiration date. The latest possible expiration date for a Money Pool is October 30, 2021.

You can manually withdraw any money you collect until November 8, 2021. We’ll then automatically transfer any money remaining in your Money Pool to your balance with PayPal.
 

Will I still have access to my list of contributors?

You can view your list of contributors until we shut down Money Pools on November 8, 2021. After this date, we’ll disable the list of contributors. You’ll still be able to check your transaction activity to see who has sent you money.
 

What’s replacing Money Pools? Can I still use PayPal to collect money from my friends after you discontinue Money Pools?

You can continue to accept money via PayPal.Me, a personal link that lets your friends and family send money to you via PayPal.

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