Can I provide additional information or evidence to help resolve a claim?
If you received an email asking you to provide additional information, please upload your information to our Resolution Center.
Here's how to upload documentation to the Resolution Center:
- Go to the Resolution Center.
- Click Respond on the case row.
- On the case details page, click Respond.
- Choose I'd like to submit the requested info.
- Submit the required information along with a description.