How do I avoid the "Fax outstanding documentation" message when creating my Sandbox business account?
PayPal returned the "Fax outstanding documentation" error message when you set up your Sandbox business account.
Setting up a business account in the Sandbox requires a distinct SSN (Social Security Number). Entering a non-distinct SSN can trigger the message.
Here's how to avoid this message during account setup:
- Enter a nine-digit number beginning with 111, and let the remaining digits be as random as possible. The nine-digit number can't be 111-11-1111.
- Click the Money Market fund link at the bottom of the page. This will generate an SSN for you.
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