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Why did I get API error code 11451?

Issue
PayPal returned API error code 11451 - Billing Agreement ID or transaction ID is not valid.

Cause
The Reference ID field caused the error for one of the following reasons:
  • The field is empty.
  • It contains an invalid transaction.
  • It isn't associated with a billing agreement.
  • It can't be decrypted. 

Solution
Check that the billing agreement ID is correct. If it is, inform the customer that a new billing agreement is needed and offer them the chance to sign up for a new billing agreement through Express Checkout.

Note: See the Developer Portal for a complete list of NVP/SOAP API error codes.

More ways we can help

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