Policy Updates


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Policy Updates

Changes to PayPal Legal Agreements

Effective date: 29 June 2017


PayPal is changing some of its Legal Agreements with effect from 29 June 2017. We’ve created this policy update to help you understand the material changes. By continuing to use our services from 29 June 2017, you are agreeing to the changes. If you decide not to accept the changes, you can notify us before 29June 2017 to close your account.


These changes are made to the User Agreement, including the Buyer Protection Policy and the Seller Protection Policy:

Change to the Buyer Protection Policy

  1. A new entry in the list of what items are not considered to be “significantly not as described” in clause 7.1 as follows:


The item was listed as used condition and you picked it up in person after examining the item.


  1. In 7.3 Ineligible Items, we added “Send money transactions where the sender pays the PayPal transaction fee” as item that would be ineligible for PayPal Buyer Protection.



Changes to Seller Protection

A new entry in the list of what items are not covered under Seller Protection in clause 9.3 to exclude for coverage items paid for partial payments and/or split payments.


Changes to Section 11.3

The following sub clause has been added to the Clause 11.3 and numbered Clause 11.3(c)


We may hold, apply or transfer the funds in your Account as required by judgments and orders which affect you or your Account, including judgments and orders issued by courts in Singapore or elsewhere and directed to PayPal or its Affiliates;


Change in Privacy Policy

In the bullet  ‘How We Share Personal Information with Other Third Parties’ bullet point 6 will read


Law enforcement,  regulators, government officials, or other third parties (in Singapore or elsewhere) pursuant in relation to a subpoena, court order, or other legal process or requirement  under Singapore law or regulation, or the laws and regulations of other jurisdictions that are applicable to PayPal or one of its Affiliates; when we need to do so to comply with such law or credit card rules; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss; to report suspected illegal activity or investigate violations of our User Agreement