Help Article

What is PayPal Seller Protection?

PayPal Seller Protection is a form of protection that we provide for sellers with a PayPal account. It is available for eligible payments made through eBay and outside of eBay which involve buyers purchasing through PayPal accounts in any country. If your buyer files a reversal, claim or chargeback against you due to unauthorized transactions or for items not received, PayPal will cover the full amount of your eligible transaction and waive the chargeback fee if applicable.

PayPal Seller Protection doesn’t require additional signup. As long as you meet the eligibility criteria, you will qualify for Seller Protection automatically. To be covered for Seller Protection, you must meet the eligibility requirements stated in our user agreement. For full details about the eligibility requirements and coverage of PayPal Seller Protection, click Legal agreements at the bottom of any PayPal page, then click User Agreement for PayPal Services.  

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