Help Article

Can I request a new PayPal code?

Yes. If you have lost or are unable to locate your confirmation code, you can request a new one.

Here's how to request a new PayPal code to confirm your credit card:

  1. Log in to your PayPal account.
  2. Click Wallet near the top of the page.
  3. Click on the card you requested to confirm.
  4. Click Get a New Code.

A new PayPal code can be requested up to 2 times. Please note that when you request a new PayPal code, the previous code expires.

The PayPal code is displayed on your card statement next to the charge of 200 JPY. In the item description section, you will see it next to the word 'PayPal.' For example, in: PayPal*1234CODE, '1234' is the PayPal code. This charge will be refunded to your credit card. This may take up to 30 days to appear on the card statement, once you enter the correct code online.

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