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I forgot my password. How do I reset my password?If you forgot your password, you'll need to create a new one. Here's how: Click Log In at the top right corner of the page. Click Having trouble logging in?. Enter the email address that you registered in your PayPal account, and click Next. Select your preferred option to confirm your account I forgot the password for my PayPal account. How do I reset my password?If you forgot your password, you can reset your password following the steps below: Click Reset my password. Enter the email address that you registered in your PayPal account, and click Next. Select your preferred option to confirm your account ownership, and click Next. Follow the instructions on the page. Note: Questions about eBayeBay and PayPal are now separate companies. You may find answers to most of your eBay questions in the eBay Help Center. Here are links to some of the more commonly asked questions: How do I link my PayPal and eBay accounts? - Please note that you can link What does it mean if my account access is limited?When your account access is limited, it means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Most of the time, you can fix this by visiting the Resolution Center and providing How do I change the password for my PayPal account?Here's how to update your password: Go to your Settings. Click Security. Click Edit beside "Password." Follow the instructions on the screen. If you do not know your current password, you can reset your password. What should I do if I have a problem with my purchase?When you have any concern with your purchase, we recommend that you always contact the seller directly first. This is often the faster and easier way to clear a misunderstanding and resolve a small issue. If the item you ordered online doesn't arrive or is significantly different from What is the Payouts API and how do I enable it on my account?Note: The MassPay API is Deprecated as of September 1, 2017. For new integrations, see the Payouts Overview. The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a What can I do if I don't have root access and want to use the PayPal PHP SDK on my host?If you want to use the PayPal PHP SDK on your host but don't have root access, you can use one of two alternatives for installing Pear (if your host can't do this for you). See the pear.php.net site for information on installing a local PEAR copy on a What options do I have to automate my order management?PayPal uses four different methods to return payment data to you automatically after a payment is completed (excluding automatic email notifications): Payment Data Transfer (PDT) and Instant Payment Notification (IPN). IPN. POST transaction details to the Return page (URL). PDT. Method 1: PDT and IPN The PDT/IPN method How do I validate user passwords using the encrypted password sent through IPN?PayPal's Subscriptions Password Management feature automatically generates a username and password, which are given to the payer once they've completed payment. The payer can see their username and password in plain text as they are on PayPal's secure page, but when this password goes back to the merchant What can I do with PayPal?With PayPal, you can enjoy a safer and easier way to send and receive payments for goods, services and more. Shopping globally with peace of mind Simply link a card to your PayPal account and you can start making payments in over 20 currencies. Instead of entering your What format does the API timestamp use?Each API response contains a timestamp with the date and time in Universal Time Coordinated/Greenwich Mean Time (UTC/GMT), sometimes referred to as "Zulu time." Here's a breakdown of the components of an example timestamp (dateTime_in_UTC/GMT = 2015-08-09T21:51:26Z): 2015 -Year 08 - Month 09 - Day T - Time What does FATCA require PayPal to report?If we determine that an account is reportable under FATCA (based on its analysis of account holder information), we must either report information to the local tax authority of the account, or to the IRS if the applicable account balance has reached a certain threshold. The reportable information What is PayPal Invoicing and how does it work?PayPal Invoicing makes it simple to send professional, customized invoices. PayPal emails your customer a link to the invoice or you can supply a link in your own email. Your customer then views invoice details and securely pays with a credit card, debit card, PayPal, or PayPal Credit. How do I create a public certificate for use with PayPal Encrypted Website Payments?Before you can use Encrypted Website Payments, PayPal requires that you upload your public certificate to verify the authenticity of the encrypted code. PayPal recommends using OpenSSL to create your public certificate. OpenSSL is freely available at openssl.org. If you're using Windows, download the Win32 version of OpenSSL. Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To My Payments Standard integration isn't processing transactions. What should I do?Issue Transactions involving Website Payments Standard, PayPal Payments Standard, or HTML buttons aren't processing, so you see an error message like the following: Things don't appear to be working at the moment. Please try again later. Cause As of March 29, 2017, PayPal has updated to a new, What’s a primary email address? How do I change my primary email address?You can use primary email address to receive payments and notifications from PayPal. To update an email address, you must have at least 2 email addresses on file. After you add and confirm a new email address, you can make it your primary email address. Step 1: Add What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted, you'll be able to log in and access the FATCA information. From your account, you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you've: Provided all requested information, Reviewed
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