Help Article

How do I view the status of a refund on my PayPal account?

Here’s how to view the status of your refund:
  1. Go to Activity.
  2. Click Advanced filters and then Refunds from the drop down menu.
  3. Click on the particular transaction to view more details.

If you paid using your credit or debit card, the refund is credited to that card. Depending on your card issuer, it may take up to 30 days for your refund to appear on your card statement.

If you paid using your PayPal balance, the refund is credited to your PayPal account.

If you paid using both your card and your PayPal balance, the amount paid with the card is refunded to that card. The remaining amount is refunded to your PayPal account.
We’re sorry, the page you’re looking for is no longer available. To search again or contact us, please visit our Help Center.