I forgot my password. How do I reset my password?
If you forgot your password, you'll need to create a new one. Here's how:
- Click Log In at the top right corner of the page.
- Click Having trouble logging in?.
- Enter the email address that you registered in your PayPal account, and click Next.
- Select your preferred option to confirm your account ownership, and click Next.
- Follow the instructions on the page.
Note: When creating a new password, please don’t use the same password you use for your email, or other online services.
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My password was locked. What do I do now?If your password is locked, you need to create a new one. Heres how: ClickLog Inat the top right corner of the page. ClickHaving trouble logging in?and follow the instructions. Note: When creating a new password, please dont use the same password you use for your email, or How do I change the password for my PayPal account?Heres how to update your password: Go to your Settings. Click Security. Click Edit beside Password. Follow the instructions on the screen. If you do not know your current password, you can reset your password. How do I validate user passwords using the encrypted password sent through IPN?PayPals Subscriptions Password Management feature automatically generates a username and password, which are given to the payer once theyve completed payment. The payer can see their username and password in plain text as they are on PayPals secure page, but when this password goes back to the merchant Questions about eBayeBay and PayPal are now separate companies. Although were no longer part of the same group of companies, we remain committed to our customers.Learn more about the separation. You may find answers to most of your eBay questions in the eBay Help Center. Here are links to some What if I forgot my email address?Heres how to recover your email address: ClickLog Inat the top right corner of the page. ClickHaving trouble logging in?. ClickForgot?. Select I dont know what email address I used. Enter up to 3 email addresses you may have used to log in to your PayPal account. Enter How do I update or provide more information on my incidents?Heres how: Click My Stuff. Log in and open the incident that you want to update. Note: For security reasons, your Technical Support website password is different from the password for your PayPal account. To create a new password, click Forgot your username or password? Click Update Question. How do I create a Sandbox test account?Heres how: Log in to PayPal Developer Portal. You can use your Live PayPal account or create a new, Live PayPal account just for testing. To create a Sandbox account, you must be logged in to the PayPal Developer Portal with your Live personal or business account. If How do I close my PayPal account?You wont be able to re-open your PayPal account once its closed. Any pre-approved payments or incomplete transactions will be cancelled. Youll need to withdraw any balance and resolve any issues or limitation before you can close your account. Heres how to close your account: Go to your How do I confirm my email address?*If youre required to complete the identity confirmation, youll need to complete the process first before you can add a new email address to your account. Heres how to confirm your email address: Go to your Settings . Click on your email address under Email address. Click Confirm How do I integrate Express Checkout with Volusion v2?Heres how: Configure PayPal Volusion requires the Contact Telephone field. Heres how to prevent error messages when asking the buyer for their number at checkout: Log in to your PayPal account. Select Profile Profile and settings. Click My selling tools. Click Update next to Website preferences. Set Contact How do I integrate Express Checkout with Volusion?Heres how: Configure PayPal Volusion requires the Contact Telephone field. Heres how to prevent error messages when asking the buyer for their number at checkout: Log in to your PayPal account. Select Profile Profile and settings. Click My selling tools. Click Update next to Website preferences. Set Contact How do I download my transaction history?We keep a record of all your PayPal transactions. You can download your transaction history into Quicken, QuickBooks, or as a comma-delimited or tab-delimited file. A comma-delimited or tab-delimited file can be opened in any spreadsheet program, such as Microsoft Excel. Log in to your PayPal account. ClickActivitynear How do I know if an email is from PayPal and how do I report a suspicious email?Youll know if an email is from PayPal when: You see your name or your business name in the email. We always address you by your full name or your business name as registered on your PayPal account. Well never use generic greetings like Dear user or Hello How do I upgrade my PayPal account?Heres how to upgrade your Personal account to aPremier orBusiness account: Go to your Account Summary. ClickUpgrade your accountunder More about your account near the bottom left of the page. Follow the instructions on the page. You need to provide documentation to verify your identity when you upgradeyour How do I update my Java cacerts keystore?Heres how: Go to the Symantec Primary PCA Root Certificates download page at https://www.symantec.com/page.jsp?id=roots. Locate VeriSign Class 3 Primary CA under Root 3. Right-click Download Root Now and save the linked VeriSign-Class 3-Public-Primary-Certification-Authority-G5.pem file. For this document, well be storing it in C:\temp\. Make a copy of the How do I choose my primary bank account?If you have linked only one bank account to your PayPal account, that bank account will automatically be chosen as the primary bank account. If you have linked multiple bank accounts, youll be able to choose any one as your primary bank account. Heres how: Log in to How do I determine my Payflow Pro SDK version?To determine which version of the Payflow Pro SDK youre currently using: Log in to your PayPal Manager account. Click Reports. Click Daily Activity under Standard. Select a Date on which you know transactions were processed via Payflow Pro, then click Run Report. This report may finish quickly How do I view the status of my dispute or claim?You can view the status of disputes, claims, chargebacks, or account limitations in the Resolution Center. Heres how: Go to Resolution Center. Find your claim in the open case list. The case status is shown under the Status section. Click open the case to display the status details. How do I add a bank account to my PayPal account? If you are able to link your local bank account, heres how: Click Wallet at the top of the page. Click + Link a bank account. Select the country when your bank account is located. Enter the required information, then click Continue.
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