New PayPal account – payments on hold and accessing your money quicker
Congratulations on your recent sale!
excited you’ve chosen PayPal to process your payments. Let’s get started with
how selling on PayPal works, what you should expect and how we manage access to
your money as you get started.
As a new seller or someone who hasn’t sold in a while, we want to ensure you’re able to serve your customers with the high standards they deserve. At the same time, we want to protect you, as a seller, as you navigate how payments work. We require you to confirm your identity, and we monitor your performance as a seller.
As you begin your selling journey, or start selling after a while, we hold the initial payments you receive for up to 21 days. This is a common industry practice to cover any potential buyer complaints that may happen in that time.
How do I get access to my money?
review sellers' accounts each month to see if some/all sales proceeds
can become available immediately. Once you build a positive selling history on
your account and confirm your identity, we’ll give you access to your money
I have access to some money instantly, how can I get access to more?
You’ll be able to request an increase, once a month, in the amount immediately available to you in each calendar month, once you:
- Confirm your bank account or debit/credit card
- Confirm your mobile phone number
We’ll also ask you to complete some or all of the following:
- Reach a specified number of sales/orders
- Receive a specified total amount from sales
- Receive no buyer disputes for a specified number of days
How do I get my payments released sooner?
In some cases, you might be able to help to release your held payment(s) sooner. Check your account for more details.