How do I contact PayPal customer service?
Message Center
You can message us anytime. Just log in to PayPal, go to your Message Center and choose “New Message.”
To message us on the PayPal app:
- Tap your Profile Photo.
- Tap Message Center.
- Choose New.
Social Media
To contact us on Facebook, go to facebook.com/PayPalUSA
To contact us on Twitter, go to @AskPayPal
Contact Us
To contact us on the website:
- Go to our Contact Us page.
- Choose the issue that most closely matches your reason for contacting us.
- If the information you're shown doesn't answer your question, scroll down.
- Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.
To contact us on the PayPal app:
- Tap your profile photo.
- Choose Help.
- Choose the issue that most closely matches your reason for contacting us.
- If the information you’re shown doesn't answer your question, scroll down. Depending on the issue, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.
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