Enjoy peace of mind knowing your eligible transactions are protected against fraudulent claims.
We protect you against unauthorised payments, reversals due to fraud and items not received claims.
Your eligible sales are protected, saving your business from any lost revenue and time.
If a buyer files a claim, chargeback or payment reversal, we’ll place a temporary hold on the funds.
We’ll ask for proof of shipment or proof of delivery and fully investigate the matter.
The funds will be made available to you once we have confirmed that your transaction is eligible for Seller Protection.