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Why did I get result code 1011?

Issue
PayPal returned result code 1011 - Service unavailable.

Cause
This message indicates a communication error between PayPal and CardinalCommerce.

Solution
If the error continues for an extended period, you may need to contact CardinalCommerce or their technical account manager to see if CardinalCommerce is currently experiencing any issues. You can file a support ticket at https://support.cardinalcommerce.com/ or you can email their support group at implement@cardinalcommerce.com.
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