Help Article

Ask our Business Community

Get started and join the conversation to use PayPal for business in the Headstart Community.

I tried different passwords and still couldn’t log in to my PayPal account. What do I do now?

If you’ve incorrectly entered your password too many times, your account will be temporarily locked as a way to ensure its safety. Please try again a couple of hours later.

If you still can’t remember your password, we suggest that you wait a couple of hours first and then reset it following the steps below:
  1. Click Reset my password.
  2. Enter the email address that you registered in your PayPal account, and click Next.
  3. Select your preferred option to confirm your account ownership, and click Next.
  4. Follow the instructions on the page.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.