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What if I can no longer access the email address for my PayPal account?

If you know the email address and password for your PayPal account, you can log in and change your email address. 

If you only have one existing email address in your account, you'll need to add a new email address before you can remove the old one. Here is how:

  1. Go to your Settings .
  2. Click +.
  3. Enter the new email address, and click Add an email address.
  4. Click on the email address you've just added, and click Confirm this email address.
  5. We'll send you an email. Simply click the link in the email to confirm your email address.

After you confirm your new email address, make it the primary email address for your account. Here’s how:

  1. Go to your Settings .
  2. Click on your new email address, and select Make this your primary email address for receiving notifications.
  3. Click Change Email Address

To remove your old email address, select that email address and click Remove.

If you don’t remember the email address or password for your PayPal account, you can recover your email address and reset your password.

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