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What should I do if my account becomes limited because I did not provide the requested FATCA information?

If we’ve limited your account, you’ll still be able to view and share the required Foreign Account Tax Compliance Act (FATCA) documentation.

Here's how to complete the FATCA requirements:

  1. Log in to your PayPal account.
  2. Click the Notifications icon at the top of the page and follow the link.
  3. Confirm your tax status.
  4. Input your personal or business information as requested.

Read and review the certification before signing it with your electronic or written signature. False statements may lead to penalties under applicable law. If you have any questions or concerns regarding the form, it may be beneficial to contact a tax advisor.

The certification process is complete when you have:

  • Shared all requested information,
  • Reviewed the certification webpage, and
  • Entered your electronic or written signature.

Once you’ve completed this process, your account should no longer be subject to the limitations applied because of the FATCA reporting requirements. Any other limitations or restrictions on your account will still apply.

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