Why can't I access transaction history greater than 3 years?

We have made a change to the GetTransactionDetails API so that it will only return transaction search results for the previous three years. If your integration includes this API and a search was executed on April 1, 2024, you can search for transactions from April 1, 2021, to April 1, 2024.

If you need transaction history greater than 3 years, find out how to retrieve it in the article: How do I view and download statements and reports?