What should I do if my account is restricted because I didn't provide the requested FATCA information?
Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have:
- Provided all requested information,
- Reviewed the certification webpage
- Provided your electronic signature or written signature
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.
What happens if I don't provide the FATCA information PayPal requests?If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't complete it within 90 days, you will no longer be able to send money from or What can I do if I can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support site, or do a web search with "How do I clear cache and cookies in (Your Internet Questions about eBayeBay and PayPal are now separate companies, which means we are no longer part of the same group of companies. However, we remain committed to our customers. For everything you need to know about the two companies, please visit our PayPal-eBay update page. You may also contact eBay What should I do if my account is limited?If your account is limited, it means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Most of the time, you can fix this by visiting the Resolution Center and providing some I didn’t receive the item I purchased or it’s different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Center. If you purchased the item on eBay, use the eBay Resolution Center. If you feel the transaction was unauthorized, please visit our Resolution Center to file an unauthorized What FATCA documentation does PayPal collect and how do I provide it?The information that must be collected may include, but is not limited to, the account holder’s address and US TIN (if a US person) or other TIN (Tax information number). A business entity can be required to provide: Its country of incorporation, Its business type or classification What should I do if my account shows amount owing to PayPal?When your account shows amount owing to PayPal, we suggest that you review your recent activity to find out why. If your account shows amount owing to PayPal because of insufficient funds, please add funds to your account as soon as possible If you suspect unauthorized activity on How do I report potential fraud to PayPal?It's extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the web a safer place to do business. Here are some types of fraudulent activity. Please follow the steps we've included below to report them: Unauthorized activity How do I get an Adaptive Payments API application ID?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. To receive access to build an Adaptive Payments payment structure, you must receive approval from PayPal’s Developer Platform Application Has PayPal's support for the CyberCash MCK changed?Yes, support for the CyberCash MCK (Merchant Connection Kit) is winding down and effective March 31, 2018, the product will no longer be available. Merchants using CyberCash will need to integrate with another PayPal product before this date to continue processing secure internet payments. Here's what CyberCash MCK users Why did I get the error "You do not have permission to perform this action" in the Live environment?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal denied you permission to perform an action in the Live environment. Causes This error message can have What are reserves?An account reserve is an amount of money that is on hold in your PayPal account to cover potential financial risk such as payment reversals you may receive like chargebacks and claims. PayPal uses 3 types of reserves: rolling reserves, minimum reserves and jumpstart reserves. A Rolling reserve is How do I update or provide more information on my incidents?Here's how: Click My Stuff. Log in and open the incident that you want to update. Note: For security reasons, your Technical Support website password is different from the password for your PayPal account. To create a new password, click Forgot your username or password? Click Update Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To I forgot my password. How do I reset it?If you forgot your password, you have to create a new password. Use the steps below to reset your password. Here's how to reset your password by email: Go to www.paypal.co.il. Click Log In. Click Having trouble logging in?. Select 'I don’t know my password.' Enter the email I sent a payment for goods and services to the wrong email address, but the payment is completed. What do I do?If the payment status is Completed, you need to ask the seller to send you a refund. You’ll find the seller’s contact information on the Transaction Details page. Here’s how to find their contact information: Go to www.paypal.co.il and log in to your account. Click Activity near the What information about PayPal Here should I include in my support ticket?When submitting a support ticket concerning PayPal Here, it's important to provide as much detailed information as possible. The more details you provide describing your question or problem, the more quickly we can pinpoint the specifics of your issue and respond. The information in your support ticket should How do I view or edit my account information?Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and What is Return Shipping on Us and how do I activate it?Return Shipping on Us is available to customers who have activated the service and have a qualifying transaction on their PayPal account. This service is free and applies to physical, tangible goods where the return does not violate the seller’s condition of sale. For more information, check the
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.