Help Article

Help Center > All About PayPal/eBay and PayPal > How can I avoid having my payments held for eBay items?

How can I avoid having my payments held for eBay items?

There are some things you can do to avoid a payment hold:

  • Improve your Detailed Seller Rating (DSR) feedback rating
  • Follow the PayPal best practices to reduce buyer disputes, claims and chargebacks
  • Resolve all disputes, claims, and chargebacks quickly

If you meet the following, you'll receive payments instantly in most cases:

  • You have been an eBay member for 6 months or more, AND
  • Your eBay feedback score is 100 or greater
  • Your buyer dissatisfaction rate is less than 5%.

Or

  • Your Detailed Seller Rating is 4.5 or more.
  • Your total Detailed Seller Ratings received is more than 20 in the last 12 months.
  • Your buyer dissatisfaction rate is less than 5%.

These requirements are per individual eBay account. If you don't meet this criteria yet, we recommend that you implement best practices to reduce buyer disputes, claims and chargebacks

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