Help protect your data is our top priority, and we’re working 24/7 to ensure that. It’s important you familiarise yourself with a few ways you can keep yourself protected.
Scam emails are meant to deceive you, so they will always try hard to look familiar.
But you can easily identify that something’s wrong by double-checking a couple of small details
Stay away from weird addresses. In Ireland a valid PayPal address would include the paypal.ie domain name.
Many scam emails tell you that your account will be in jeopardy if something critical is not updated right away. It’s not true.
If a suspicious email announces that you have received money, log in to your PayPal account to verify that it actually happened.
Emails calling you “Dear User”, or “Dear [email address]” are not emails from PayPal.
Emails sent by trustable companies are almost always free of misspellings and grammatical errors. If you notice mistakes, it’s probably phishy.
A real email from PayPal will never include attachments. You should never open an attachment unless you are 100% sure it’s legitimate, because they can contain spyware or viruses.
Forward the entire email to email@example.com
Do not alter the subject line or forward the message as an attachment
Delete the suspicious email from your inbox
If you think someone has used your account without your permission, tell us right away and we’ll help you as much as possible. We can protect you if you report an eligible unauthorised transaction within 60 days of it appearing on your statement.Contact Us