Loading...
Loading...
  • My Money
  • My Account
  • Disputes, claims and protections
  • Merchant
  • Tax Information
  • Payments
  • Products & Services
  • All About PayPal

How do I reset my password if I forgot my email address?

Here's how to reset your password if you forgotten your email address:

  1. Go to our login.
  2. Click Forgotten password?
  3. Click Forgot your email?
  4. Enter up to 3 email addresses you may have used with PayPal and click Next.

If we identify your email address, you can then use it to log in with your password. You can also create a new password if you’ve forgotten it.

Here's how to reset your password if you forgot your email:

  1. Tap Forgot?
  2. Tap Forgot your email?
  3. Enter up to 3 email addresses you may have used with PayPal and click Next.

If we identify your email address, you can then use it to log in with your password. You can also create a new password if you've forgotten it.

Was this article helpful?
I've forgotten my password. How do I reset it?

More ways to get help

Resolution Centre
Fix transaction and account-related issues
Community Forum
Join the discussion with PayPal customers
Tax centre
Get your 1099-K and other tax information here
Business Help
Get help with using any of our PayPal products
Technical Help
Find out how PayPal works for your business
Contact Us
Contact Customer Service
How are we doing?
Take our survey
Loading...

If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more