Policy Updates

 

>> View all legal agreements

>> View past policy updates

Policy Updates

 

 

Changes to PayPal Legal Agreements

Effective date: 30 January 2019, 28 March 2019 and 8 April 2019 (see below for details)

 

As a reminder for merchants using PayPal to receive Commercial Transaction payments, on 11 December 2018 PayPal started to enable some customers without Accounts to send payments to merchants’ Accounts using alternative local payment methods. For this purpose Section 3.1 of the PayPal User Agreement was amended to clarify how further terms of use apply to merchants when they integrate into their online checkout/platform any functionality intended to enable a customer without an Account to send a payment to the merchant’s Account. This includes the PayPal Local Payment Methods Agreement.

We’re updating the PayPal Hong Kong User Agreement.

The changes are set out in more detail below and some will be effective from 30 January 2019, some will be effective on 28 March 2019, whilst others will be effective from 8 April 2019. By continuing to use your PayPal account from the respective effective dates, you’re agreeing to the changes. If you do not agree to the changes, you must close your PayPal account or cease using the PayPal Services prior to the relevant effective date.

Clarifications to the Hong Kong User Agreement – Effective Date: 30 January 2019

To make sure you understand how we provide our Services to you, we’ve added clarifying language to the following section:

  • Clause 2.5: We’ve made it clearer when and how refunds are processed, including returning funds directly to your linked bank account and how currency conversions work when you made the original payment in a foreign currency.

To review the updated User Agreement, please Click Here.

Updates to the Hong Kong User Agreement – Effective Date: 28 March 2019

To help you understand your rights and obligations when it comes to using PayPal’s products and services, we’re making the following substantive changes to our terms:

  • Clause 9.1: We’re clarifying what transactions are eligible for Seller Protection.
  • Exhibit A Fees: We’ve added two new maximum fees per recipient for New Taiwan Dollar and Thai Baht.

To review the updated User Agreement, please Click Here.

Updates to the Hong Kong User Agreement – Effective Date: 8 April 2019

To align our pricing globally, we’re standardising the fees payable by our merchants. To do this, we’re making the following substantive changes to our terms:

  • Exhibit A Fees: We’ve removed the Standard eBay Rate and Merchant eBay Rate for both domestic and international payments set out in clause 2 “Commercial Payments Fee” and merchants will now pay our standard rate for transactions on the eBay website. 

To review the updated User Agreement, please Click Here.

Notice of amendment to the PayPal Privacy Statement – Effective Date: 28 March 2019

We’re making changes to the Privacy Statement that provides information on how we use your data.

We've provided additional details on how we use data when you transact with your friends, as well as more information on how we use data to prevent fraud and risk.

You can review the changes and the current Privacy Statement here.