Policy Updates


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Policy Updates

Changes to PayPal Legal Agreements

Effective date: 13 November 2018 and 11 December 2018 ( for Clause 3.1)

This page informs users in advance of important changes to the PayPal Service, its User Agreement, or other policies. We encourage you review this Policy Update to familiarise yourself with all of the changes that are being made. These updates will be posted at least 30 days prior to their effective date.



Changes to PayPal Legal Agreements


Effective Date: 13 November 2018

New Clause 1.5 in the User Agreement

A new Clause 1.5 is added to the User Agreement as follows:

1.5 Presentation of PayPal

You agree to provide equal treatment to PayPal and/or other payment methods or marks you offer at your points of sale (e.g. websites or mobile applications). This includes at least equal or substantially similar: logo placement, position within any point of sale, and treatment in terms of payment flow, terms, conditions, restrictions, or fees, in each case as compared to other marks and payment methods at your points of sale.

In representations to your customers or in public communications, you agree not to mischaracterize PayPal as a payment method or exhibit a preference for other payment methods over PayPal. Within all of your points of sale, you agree not to try to dissuade or inhibit your customers from using PayPal or encourage the customer to use an alternate payment method. If you enable your customers to pay you with PayPal, whenever you display or exhibit the payment methods that you accept (either within any point of sale or in your marketing materials, advertising and other customer communications) you agree to display the PayPal payment marks at least as prominently, and in at least as positive a manner, as you do for all other payment methods.


Change in Clause 1.3 (d) of the User Agreement

Clause 1.3 (d) of the User Agreement is amended and the clause shall read as follows:

If your credit card number or expiration date changes, we may update it without any action on your part and we may acquire such updated information from a third party including our financial services partner, the card networks, and your bank or card issuer. If you do not want us to update your card information, you may contact your issuer to request this or remove your Payment Method from your PayPal Account. If we update your Payment Method, we will keep any preference setting attached to such Payment Method


Effective date: 11 December 2018

Change in Clause 3.1 of the User Agreement

Clause 3.1 of the User Agreement is amended and the clause shall read as follows:

If you open a Business Account, PayPal may allow anybody (with or without a PayPal Account) to initiate a payment to your Account. By integrating into your online checkout/platform any functionality intended to enable a payer without an Account to send a payment to your Account, you agree to all further terms of use of that functionality which PayPal will make available to you on any page on the PayPal or Braintree website (including any page for developers and our Legal Agreements page) or online platform. Such further terms include the PayPal Local Payment Methods Agreement.