Why can't I add a bank account to my PayPal account?

Click here for the steps to add your bank account.

Here are some possible reasons why you couldn't add your bank to your PayPal account:

  • Your bank account must be opened in Hong Kong or in the U.S.​
  • The name on the bank account must match the name on the PayPal account.
  • The bank account can’t be linked to more than one account at a time. Try removing the bank account from the PayPal account it’s currently linked to. There is help if you forgot your login details
  • The bank account has been linked to 3 PayPal accounts (in total) in the past. A bank account cannot be linked to any more than 3 PayPal accounts over its lifetime.
  • The bank account is already active on a PayPal account that has a limitation or a balance below zero

You can add a bank account to one PayPal account at a time. However, if approved, you may be able to add it to a second PayPal account. You will be informed when linking the bank to the second PayPal account if you have been approved.

We can confirm accounts from most banks and credit unions. Unfortunately, there are some banks that are not compatible with PayPal, including most online only or prepaid bank accounts.