I tried different passwords and still couldn’t log in to my PayPal account. What do I do now?
If you’ve incorrectly entered your password too many times, your account will be temporarily locked as a way to ensure its safety. Please try again a couple of hours later.
If you still can’t remember your password, we suggest that you wait a couple of hours first and then reset it following the steps below:
- Go to the password reset page.
- Enter the email address that you registered in your PayPal account, and click Next.
- Select your preferred option to confirm your account ownership, and click Next.
- Follow the instructions on the page.