How do I issue a refund to my buyer from my PayPal account??
You can issue a full refund or partial refund up to 180 days after you receive a payment. The total refund amount is taken from your PayPal balance. Therefore, if you don't have enough funds in your PayPal Hong Kong account, you won't be able to issue a refund.
Here's how to refund a payment to your buyer:
- Go to Activity.
- Click the payment you would like to refund.
- Click Refund this payment.
- Enter the refund details and click Issue Refund.
There are no extra fees charged when you refund a payment, but the transaction fees that you already paid when receiving the original payment won't be returned.