How do I contact PayPal customer service?

Message Center:

You can message us anytime. Just log in to your PayPal account on the PayPal app or a web browser, go to your Message Center and select New Message.

Message us on social media:

Look up our official page on facebook for your country. Make sure it has the blue verified flag and message us there.

Contact Us:

  1. If you're reading this on the PayPal app, tap Contact at the bottom of the screen. If you're on a web browser, go to our Contact Us page.
  2. Select the issue that most closely matches your reason for contacting us.
  3. If the information you're shown on-screen doesn't answer your question, scroll down. Depending on the issue, you'll see an option to message us, call us or ask the community.