Help Center - Personal Account
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How do I confirm I received an item?

Here's how to confirm you've received an item:  

  1. Go to your  Activity.
  2. Find and click the original payment for the item. 
  3. Click  Confirm receipt
  4. Click  Yes  to confirm that you received the order. 

When you click Yes, the payment will be available to the seller. 

To help protect the security of your transaction, the button to confirm receipt will be available 48 hours after your payment date.

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