Help Center - Personal Account
  • Home
  • Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

Do Adaptive Payments disputes apply to Enterprise Dispute Management merchants or partners?

Important: Adaptive Payments is now a limited release product. It is restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal.

Yes, the Adaptive Payments dispute scenario applies to EDM Merchants and partners. The only difference is that EDM disputes skip the “dispute” phase and go directly to the “claim” phase.

More ways we can help

We’ll use cookies to improve and customize your experience if you continue to browse. Is it OK if we also use cookies to show you personalized ads? Learn more and manage your cookies