Help Article

Why did I get website error 4011?

PayPal presented error code 4011 - We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.

This general error relates to a database entry on the PayPal website.

For help resolving this issue or others, visit PayPal's Contact Customer Service page. Be prepared to provide the following information:
  • What did you do to create this error?
  • When (the time and date) did this error occur?
  • What was the email address in use at the time of the error?
  • Any additional information that you can provide to PayPal to help us recreate this error and resolve it.
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