Help Article

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Why did I get website error 4001?

Issue
PayPal returned error 4001.

Cause
This is a general error related to a database entry on the PayPal website.

Solution
For help resolving this issue or others, visit PayPal's Contact Customer Service page. Be prepared to provide the following information:
  • What did you do to create this error?
  • When (time and date) did this error occur?
  • What was the email address in use at the time of the error?
  • Any additional information you can provide to PayPal to help us recreate this error.
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